Citadel Painting Handle (Mk2)
Designed for painters, by painters, the Citadel Painting Handle makes it much, much easier to hold your miniatures securely while painting them. It allows you to find the perfect angle from which to reach every part of your model while avoiding the hand cramps that can come from holding a base for a long time.
This XL edition features exactly the same ergonomically designed handle as the regular edition, but features a much more expandable, spring-loaded clamp mechanism able to tightly grip circular and oval Citadel bases between 50mm and 105mm in diameter.
Grasping the sturdy plastic handle rather than the base or miniature you’re painting means fewer mistakes from accidentally touching wet paint and can help you improve your painting all round!
Return Policy for Gilded Raven Games
Last Updated: 11/27/2023
Thank you for shopping at Gilded Raven Games! We want you to be completely satisfied with your purchase, and we understand that sometimes returns are necessary. Please read our return policy carefully to ensure a smooth process.
1. Eligibility for Returns
We accept returns on items within 30 days of the purchase date. To be eligible for a return, the item must be unused, in the same condition as you received it, and in its original packaging.
2. Exclusions
The following items are not eligible for return:
- Opened or used board games.
- Trading Card Games (TCGs) such as Pokemon, Magic The Gathering, Flesh and Blood, and other TCGs, unless the product is a sealed product and still sealed.
- Singles, due to their volatile nature are not eligible for returns.
- Items not in their original condition or packaging.
- Any product that is returned more than 30 days after the purchase date.
3. How to Initiate a Return
To initiate a return, please contact our customer support team at gildedravengaming@gmail.com with your order number and details about the product you would like to return. We will guide you through the return process.
4. Return Shipping
Customers are responsible for return shipping costs unless the return is a result of our error (e.g., you received an incorrect or defective item). We recommend using a trackable shipping service to ensure that we receive your returned item.
5. Refund Process
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original payment method within 30 business days.
6. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately. We will work with you to resolve the issue and provide a replacement or refund.
7. Cancellations
If you need to cancel your order, please contact us as soon as possible. If your order has not yet been shipped, we will process the cancellation and issue a refund. If the order has already been shipped, please follow the return process upon receiving the item.
8. Disclaimer for Missing or Misdelivered Packages
We are not responsible for packages that are marked as delivered but are missing or for packages delivered to the wrong address due to an incorrect address provided by the customer. Please ensure that your shipping information is accurate and monitor your tracking information closely.
9. Contact Information
If you have any questions about our return policy, please contact us at gildedravengaming@gmail.com.
'
'
'
'
'